Field Resource Management Software with Job Scheduling

Scheduling and Dispatch Staff

Have a clear view of your team’s availability and make efficient decisions on the scheduling and dispatching of your teams, resources and jobs.

Timesheets

Use the easy clock on and off feature in Simpro Mobile to keep track of your time on a job, and inform your team back in the office when a job starts and finishes.

Fleet Tracking

Get a clear view of where your team is all the time with Simpro’s Simtrac add-on.

Lead Management

Boost service and marketing efforts with a trackable area to view and report on prospective jobs and customers.

Site Management

Manage all the moving parts on your job site. Customers, employees, contractors, assets– track it all!

Portals

Easily communicate and share necessary documents with customers, employees and contractors using Simpro’s portals.

Smart job scheduling and dispatching to see the full picture

Say goodbye to wasted admin hours, looking at jobs on the whiteboard and managing everyone’s calendars. With Simpro, you'll know staff availability and everyone's location. Simpro’s job scheduling calendar features job status colour-coding plus drag, drop and view options by day, week, month and project.

Choose from various scheduling options to ensure you’re running the most efficient business.

Routing

• Map: Calculate the distance between the job site and the closest available field staff members.
• Zones: Use the map for a visual representation of where your field staff and fleet are located. Organise and schedule teams to service dedicated areas or zones.
• Preferred Field Staff: Highlight preferred field staff for specific customers, job types, or assets.
• Labour Rate: Schedule staff to the right jobs according to the labour rate and job complexity.

Make it easy for staff to track time on the job

Empower your team to get more done in the field with Simpro Mobile. Using the app, your team can easily clock in and out, track their workdays and record job details on-the-go. Communication is also enhanced with two-way sync between the field and office. Tell staff about schedule changes instantly with in-app auto-notifications on Simpro Mobile, email and the SMS add-on.

Unlock the power of Simtrac GPS fleet tracking software

Advance your field service scheduling capabilities with Simtrac to provide a clear view of where your team is at all times to see who is available for new jobs. Then, calculate the distance between the current job and the next site and dispatch the closest available team member.

• Geofencing: Define perimeters in the field and set up alerts so you know when one of your vehicles enters or exits those pre-defined areas.
• Travel replays: View replays of your fleet movements on demand. Plus, track turn off locations and activities via icons on the map.
• Live GPS tracking: Know who is using which vehicle when, monitor vehicle movement in real-time and track vehicle history and information.
• Comprehensive fleet reports: Report on data such as travel time, on-site time, vehicle speeds, driver behaviour and idle time.

Boost service with lead management software

Stop chasing lost leads. Simpro Premium puts all your lead and customer relationship management in one place. From initial customer contact to ongoing communications and reports, identify the types of work you are winning and see who in your team is getting you that work. Simpro tracks all customer interactions so you can provide excellent service from introduction to job completion and every step in between.

Track and manage job sites

Do you specialise in major projects or maintenance? Simpro helps you manage everything that goes on at a job site. Communicate with customers, contractors and employees and track jobs on big projects. Simpro Premium gives you the functionality to track everything–including the smallest details–on the big jobs.

Keep customers and contractors in the loop

Simpro’s portals for customers, employees and contractors make it easy to communicate and share information with every important person in your business. Request, review, or submit job information and simplify communications with people who regularly interact with your business.

• Streamline the customer experience: The Customer Portal is a centralised location for your customers to quickly and securely view quotes, past and pending jobs, invoices, assets and other important information. They can pay invoices, edit their contact and site information and book a job in for service.
• Make life easier for employees: The Employee Portal increases the efficiency of administrative tasks. Using their own unique login, employees can view their schedules, timesheets, quotes and jobs assigned to them and easily make updates via the portal.
• Improve contractor accountability: The Contractor Portal makes it easy for your contractors to keep in the loop with jobs and quotes involving their company. They can view work orders, schedules and invoices relevant to their company, with the ability to update jobs and quotes, mark jobs as complete, add notes and review RCTIs.