Flexible Field Service Payments | Simpro

Improve Cash Flow and Grow Your Business With Simpro’s Payment Solutions

Your payment process shouldn't involve chasing invoices, waiting for payments, or juggling multiple systems.

Simpro Payments connects every step in a single place — from job completion to paid invoices.

Accept payments straight from the field, over the phone, or through secure email links — so you get paid on time when the work is done — and not weeks later.

Faster and Easier Payments

Send payment links through invoices or email, and let customers pay however they prefer — from the field, via phone, or through the Customer Portal.

Streamlined Cash Flow

Automate invoicing and reminders, and take on-the-spot payments to improve cash flow. Track payment activities within Simpro Premium to better monitor your incoming funds.

Effective Field Payments

Collect payment right from the Simpro Mobile app before you even leave the job site using Tap to Pay or a payment terminal — eliminating delays and ensuring you get paid faster.

Simplify Recurring Invoices

Schedule recurring payments, then get paid automatically, creating reliable revenue you can count on without the monthly admin hassle.

Do It All with Simpro

Quote the job, schedule it, complete it, invoice it, and get paid — all without switching between different systems or losing track of where things stand.

Ultimate Flexibility for Accepting Payments

Simpro provides all the tools you need to collect payments, giving you the flexibility to get paid in the field, online or over the phone. Simply use the method that works best for each job and get paid faster and on time.

Payment Options

Give your customers the payment options they’re most comfortable with. Accepting a wide range of popular payment methods makes it easier for customers to pay, improving your cash flow and customer satisfaction.

Keep Cash Flowing

Create steady cash flow with Simpro’s field service billing software, powered by leading payment partners. Modern payment methods replace slow, outdated methods like checks and bank transfers, so you get paid faster.

With flexible field service payment options — including payments via Simpro Mobile — customers can pay their way, keeping your cash flow steady and your business running smoothly.

Increase Operational Efficiency

Cut out tedious manual tasks like reconciling invoices, in-office payment processing on behalf of your field crew, and chasing overdue bills. With Simpro Payments, you can automate payment reminders and reporting, and simplify every transaction — saving your team valuable time each month.

Perfect Your Quote-to-Cash Processes

Gone are the days of jumping between systems just to get paid. With Simpro, you can manage your entire process — from the initial quote to banked payment — in a single platform. This end-to-end solution helps eliminate double-handling, reduce errors, and improve your cash flow.

Frequently Asked Questions

How does Simpro Payments help improve my business's cash flow?

Simpro Payments simplifies your entire payment collection process. By offering multiple, convenient payment options like Tap to Pay in the field and automated payment links, you reduce the time it takes for invoices to get paid. Automated payment reminders and the ability to track all transactions in one platform also helps you reduce overdue payments and maintain steady cash flow.

What types of payments can I accept with Simpro Payments?

You can accept a wide range of payment methods that customers prefer, including all major credit and debit cards (Visa, Mastercard, American Express, Discover), digital wallets (Apple Pay, Google Pay), and direct bank transfers (ACH/Becs/Bacs Direct Debit).

Is Simpro Payments secure?

Yes. Simpro Payments is powered by leading, secure payment partners and uses advanced security measures to protect sensitive customer data. This includes tokenization and PCI compliance, which helps your business combat fraud and ensures a safe transaction environment for both you and your customers.

How does Simpro Payments simplify the "quote-to-cash" process?

Simpro Payments is fully integrated into the Simpro platform, meaning you can create a quote, turn it into a job, schedule a technician, send an invoice, and get paid — within one system. This convenient workflow eliminates the need for manual data entry between different systems, saving you time and reducing errors.

Do I need additional hardware to accept payments in the field?

Not necessarily. With the Tap to Pay feature on Simpro Mobile, your technicians can accept contactless payments directly from their mobile device without any extra hardware. For more traditional card swiping, you can also use a portable payment terminal.

What are the costs associated with using Simpro Payments?

Simpro offers a transparent and competitive fee structure, with no hidden fees or unexpected surprises. We provide you with a straightforward cost per transaction. Precise rates may vary depending on the payment method and your location.

How quickly will I receive my funds after a payment is processed?

The time it takes for funds to be deposited into your bank account varies based on your bank and region, but in our experience, payment is typically received within 2-7 business days. Your first payout may have a slightly longer waiting period due to security and risk mitigation protocols.

Can I use Simpro Payments for recurring work and maintenance contracts?

Yes. You can easily set up recurring invoices and automated payments for your service and maintenance contracts. This ensures you get paid on time for dependable, scheduled revenue, improving your cash flow and freeing up time from manual billing.

How do refunds and credits work with Simpro Payments?

Simpro Payments makes it easy to handle returns, credits, and refunds. The system is designed for minimal manual reconciliation, allowing you to efficiently process adjustments and keep your financial records accurate within the platform.

How does Simpro Payments integrate with my existing accounting software?

Simpro supports integrations with leading accounting software like QuickBooks and Xero. All payment and transaction data is automatically pushed to your accounting package, which simplifies your bookkeeping and tax preparation and ensures all financial records are kept in one central location.