Benefits of work order management software

Take back countless administrative hours with work order management software

Manual processes can only take you so far. Work order software centralises your data, automates tasks, and drastically improves workflows, giving you better visibility and the insights to run jobs more efficiently.

Reduce human error

Automate admin tasks to cut mistakes and free up your team to focus on higher-value work.

Gain real-time visibility

See all jobs in the field or office instantly, with updates shared digitally — no phone calls needed.

Complete jobs faster

Coordinate from quote to invoice with digital work orders for quicker completion and payment.

Improve customer experience

Communicate accurate start times and deadlines, building trust and encouraging repeat business.

Features

Run every job smarter

Bring scheduling, contractors, inventory and customer service together in one connected workflow.

Work Smarter

Tired of chasing paper work orders or misplaced purchase orders? Work order software eliminates manual paperwork, keeps job updates in sync from the field to office, and gives you clear visibility of who’s assigned to each job.

By simplifying job management and capturing real-time data, you can forecast workloads, allocate resources more effectively, and resolve issues before they impact your business.

Easily Manage

Contractor work order software helps you manage not just your employees, but your contractors too. With a built-in database you can view, edit, and amend at any time, you gain complete visibility of your business. In Simpro, you can assign contractors to work orders exactly the same way you would your employees, so you never have to wonder where your contractors are or what they’re working on.

Stock Up

Armed with the knowledge of what materials are needed and when, your employees and contractors have everything they need to complete their work, without creating frustrating delays for customers. With an internet connection and a smart device, you can set stock alerts and view what's available, right from the palm of your hand. Whether a leaky sink, electrical issues, or preventative maintenance, service work order software gives you a leg up in the office and the field.

Customer First

Connecting your work order processes and keeping them organised in a single system creates benefits beyond the backend of your business.

Work order management software drastically improves your customers' experience by providing easy access to job info and electronic invoices via secure payment portals, building trust and credibility. The process is a breeze from start to finish, making customers more likely to repeat business when their next project arises!

"Our staff in the field can see what their day looks like before they leave home, all the information is there in the palm of their hand."

Jacqui Sheriff General Manager, O’Brien Electrical Granville

Frequently Asked Questions

What is a work order?

Work orders are commonly used in industries such as manufacturing, construction, facility management, maintenance and service-oriented businesses. A work order is a formal document or request that outlines specific tasks, instructions, and details related to a job, project, or task that needs to be completed. It may involve multiple departments within a business.

What is work order software?

Work order software, sometimes referred to as work order management software, is a digital cloud-based platform. It helps businesses grow and adapt to changing processes, as well as aiding the customer journey and monitoring work orders and all tasks associated. There may be integrations that other departments in the business can take advantage of, with the main aim being to have one centralised hub for all operations.

What is the best work order software for my business?

You want to look for software with customisable features, which include different profiles for different types of functions within the business. It’s hugely beneficial if there is mobile compatibility as well. It gives you the flexibility to update work orders, send invoices and much more all from the palm of your hand.