Security Service Management Software | Simpro

How SIMPRO will help your business

A complete security company software for your business

From quoting single jobs to managing recurring maintenance, keep your security business running smoothly with Simpro’s range of solutions.

Effortless tracking

Manage services, schedule field staff, create detailed quotes and simplify job management at every stage. Know exactly how much inventory you have for a job and how much the job should cost, all while making real-time updates when timing or costs change. When it’s complete, easily and quickly get the invoice to the customer so that you get paid faster.

Easy project management

Ready to lock out the competition? Our field service project management software can make sure each of your jobs moves along as planned. Keep projects on track with overview dashboards, Gantt charts and comprehensive reports. When projects look like they may fall behind or over budget, easily and immediately make necessary changes. With security company software, you'll never fall behind on a project again.

Get a bird’s eye view

Discover key insights with detailed reports to manage financial, workforce, inventory, customer and contract data. See where your business is most profitable and unlock growth potential with detailed and automated reports. Our robust reporting tool provides insights into your financial position including Profit/Loss, Sales Invoices, Monthly Breakdown and Aged Receivables; allows you to track project budgets at any stage; and automatically delivers the reports you most want to your inbox.

Features

Manage your security jobs and business from start to finish

Take the guesswork out of job costing

Easily break down labour and material costs and quickly create, update, send and schedule quotes for your security work.

Simplify the estimating process with cloud-based software that connects quoting to job management. Use online quote acceptance for quick approvals, and then convert the accepted quote into a single or recurring job. If a quote isn’t accepted, you can archive it for sales performance and conversion reporting.

Using the Takeoffs add-on, simply upload a plan, set your scale and start drawing. Takeoffs has all the features you need, including the smart symbol recognition tool, to produce fast and accurate takeoffs from anywhere.

Get supplies at the best price by syncing supplier catalogues. Easily group catalogue items together according to their product line or functional type, and assign them to a job or project with the click of a button. Request multiple vendors’ pricing at the same time and see them side-by-side for a simple price comparison.

Use set labour rates to calculate labour efficiency and time allowances. Use job difficulty ratings and view estimated labour to make sure each job is delivering profit.

Forecast costs to track spending against your estimated budget. Quickly adjust your current budget to account for any changes.

Quickly order stock, achieve inventory control and improve warehouse management.

Avoid last minute trips to the wholesalers by pre-allocating stock to a job or ordering ahead of time.

Avoid running out of materials with alerts to notify you when your stock levels run low. Allow for delivery delays and get notifications when parts arrive, then easily transfer inventory from the warehouse to a van.

Get an accurate picture of how much stock you have in storage from your desktop or mobile device. Restock from your purchase orders or other storage locations for quick materials management.

Optimise your asset management process to improve efficiency, reduce costs and build strong, long-lasting customer relationships.

Quickly schedule staff, efficiently manage teams and organise equipment for security jobs.

Say goodbye to long admin hours and time-consuming double handling. Choose from various scheduling options to maximise the efficiency of your field service management processes. With security company software, you'll have a full view of where your staff is at all times without the need for spreadsheets and whiteboards.

Easily bulk schedule teams and their equipment to jobs. Send automatic reminders and notifications to customers and staff to keep everyone informed.

Pull the Schedule Comparison report to compare your team member’s actual results to the originally scheduled timeframe and understand the details and costs of each schedule with the Schedule Breakdown report. And using the Simpro Mobile add-on, staff can easily clock in and out with Simpro Mobile while in the field.

Advance your field service scheduling capabilities with Simpro’s fleet tracking add-on, Simtrac, to provide a clear view of your team’s location at all times. See which field staff are available for new jobs and calculate the distance between them and the site.

Easily schedule preventive maintenance jobs, create alerts for asset failures and automate job creation with Maintenance Planner. Bulk-schedule multiple field staff members and equipment. No more schedule conflicts.

Easily track security service work from a desktop in the office or a mobile device while in the field.

Staff can access site history, job notes, attachments and other important information on the job.

Ensure staff and customers are always up to date with automated appointment reminders, unpaid invoice notices and job completion notifications via email or text, using the SMS add-on. Plus keep staff in the loop by using desktop alerts.

Manage billable and non-billable parts, labour, contractors and equipment. Know where your costs sit with every job no matter what stage of the project you are in.

Track jobs from start to finish with real-time updates and syncing between office and field. Reassign tasks when other staff become available and see where costs, invoicing and payments sit.

Save time with easy invoice generation and payment processes for your security business.

Keep cash flowing by accepting payment from the office via the Customer Portal or use the Simpro Mobile add-on to collect payment in the field using a payment integration provider.

Once you’re ready to invoice the customer, simply review the job and generate the type of invoice you want. The sell prices calculated on the job will appear on the invoice, without the need for manual data entry. Avoid billing the wrong amount by setting internal invoice approvals so information can be reviewed before being sent out. Want a consistent look for your invoices? Use a PDF invoice template to create a branded layout.

Export invoices from Simpro into your existing accounting software for streamlined accounts receivable management.

Set up automatic invoicing and payment processing for recurring jobs. Never worry about remembering when bills are paid and keep your cash flowing.

Quickly collate important data, customise and schedule reports and gain invaluable insights into your security business.

Access over 70 reports for all aspects of your security business in Simpro Premium.

Schedule reports to be emailed to managers or those that need to be in the loop on a daily, weekly, or monthly basis. Discover trends as they happen with actionable information from reports such as Job Productivity, Sales Invoices and Cost to Complete.

Manage financial performance with reports that provide actionable insights into your financial position.

Measure how your team is working with job and labour productivity reports.

Unlock next-level success with Simpro

Hear from Simpro’s security customers

Simpro has completely transformed how we operate. From quoting to compliance, everything is faster, smarter, and more consistent. It saves us time, money, and helps us grow without adding headcount.

James Winnister, J-Tech Systems Limited

By re-engaging customers already in our system, we generated a 33.1× return on investment and unlocked an additional 15% in Delight-driven revenue without adding headcount.

Randy Horon, Vegreville Plumbing & Heating Ltd

With Simpro, we save 40 hours a week, cut out manual errors, and give customers a seamless recurring payment experience. It does everything our old system couldn’t.

Jeff Bertuccio, Coastal Security

+ADD-ONS

Choose from a wide range of Add-Ons and integrations to gain even greater functionality when and where your business needs it. Browse by industry below.

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Frequently Asked Questions

Does Simpro have a mobile app?

Yes it does! Simpro Mobile takes your favourite Simpro features to the field. It allows your field staff to track jobs, accept payment on the go and easily communicate with your staff in the office. Find out more about Simpro Mobile.

How will Simpro help my security businesses grow?

Whether it’s a call-out job, recurring maintenance or a major project, Simpro has a solution. Plus, it automates tedious tasks, collects data and provides insights with comprehensive reports. With all this at your fingertips, you’ll save time and money as well as focus on making strategic decisions to drive your business forward.

Which Simpro add-ons will best suit my security business?

To get the most out of Simpro in your security business, we recommend purchasing the following add-ons to gain even more functionality:

Ready to work smarter with Simpro?