Enterprise Field Service Software | Simpro Premium

Who It’s For

Ready to Rock Your Team’s Growth and Success?

Whether you're a team of five or a 1,000+ employee franchise, Simpro Premium is perfect for numerous industries including electrical, HVAC, plumbing, security and fire protection. Simpro Premium organises and provides insights into every part of your business.

Set your team up

No matter which job or service you provide, get your team on the right track to deliver excellent service. With Simpro’s workflows, manage your service, asset maintenance and projects all within the platform. Our time saving workflows will automate your processes creating consistency in your business operations. Reduce data entry, track operational performance and get more time back to focus on your customers.

What Simpro Premium Can Do for You

Ready to beat your competition and grow your business? Simpro Premium will help you build, repair and power your future by managing your entire business with one software.

Simpro Premium will help you:

Manage your cash flow to make more money

Get a complete and transparent view of the estimated and actual costs as well as the profitability for each of your jobs and customers.

Increase productivity and efficiency

Tighten your productivity belt. Make sure you get the right employees to the right jobs on time and keep track of all your jobs in one place.

Smarter inventory management

Manage costs and the timely ordering of materials for your jobs. Also, keep on top of the stock held by your service teams and on-site.

Manage team resources individually or all-at-once

Visibility of where technicians are scheduled over time, with a clear view of which technicians are assigned to each job, and the rate and cost assigned to each.

Streamline workflows, work seamlessly

Processes aren’t fun to implement but the productivity payoff is incredible! Get your team on track to confidently do what they need to and ensure consistent customer service.

Effortlessly manage projects and stages

Develop a project structure, create accurate estimates, track variations and manage all areas and moving parts of your project to invoicing, with complete visibility.

Get detailed insights into your business

Knowledge is power. The more you know about the ins and outs of your business (yes, this is data) the more you’ll grow.

Grow your business

Whatever your growth goals, Simpro Premium features can help get you there with tracking, insights, workflows and planning.

It’s your turn to work. Smarter.

[Need a solution for a more complex business? Check out Simpro Premium for franchises or multi-location

Your Entire Business Under One Roof

Estimating & Quoting
Inventory Management
Schedule & Dispatch
Service Delivery
Invoicing & Payments
Business Reports

Win more business with competitive (and profitable) quotes

Looking for an easier way to break down labour and material costs? Whether you need a quick service quote or are managing a complex project, Simpro Premium makes it easy to create, update and send quotes. Customise your quotes, include updated vendor pricing, use set labour rates to create labour efficiency and track estimated versus actual costs. In addition:

Get online quote acceptance and convert the accepted quote into a single or recurring job.
Create professional quotes in the field–that’s right, no lag time between field and office.
Create fast and accurate take offs so you can get more tenders out the door with an add-on feature.

Manage stock across multiple locations and complete the job as efficiently as possible

Ever had inventory suddenly disappear without a trace? Not anymore. With Simpro Premium you’ll know what you have, the value of your stock and where it is–even if it's at a different location–at any time. Because quotes, and all jobs talk to your inventory tracking tool, you can identify before you start running out of something you need. Also:

Instantly push all supplier invoice and payment details to your accounting package.
Flag pricing discrepancies between catalogue/purchase order costs against invoice costs.
Avoid last minute trips to wholesalers by checking inventory while in the field.
Integrate with major wholesalers for catalogues and invoicing.
Compare prices in one view from multiple suppliers.

Get the right people, available and on the job

Getting a headache from assigning staff, contractors and resources to jobs? With Simpro, you'll know where your staff are, at all times, without the spreadsheets, whiteboards, or guessing games. Simpro Premium provides a variety of scheduling options from one technician to organising a teams of trades people to quote, job or activity, so that you can maximise the efficiency of your field service management processes. It also allows you to:

Schedule jobs to technicians at any time without contacting them.
View all assigned jobs to technicians with day and month views.
Track the progress of a scheduled job at any time, with job statuses updated in the field via Simpro Mobile.
Schedule recurring jobs so nothing ever gets missed.

Make customers smile and choose you time and time again

Happy customers not only return, they recommend. But if there are holes in how you deliver service–quotes don’t match invoices, customers don’t know when you’ll show up or be able to finish the job-customer satisfaction nose dives. A single source for customer data, communications and job updates, leads to outstanding service. Impress and retain customers by:

Using professional customisable quotes that include your company branding and logos.
Providing quotes quickly, even on-site.
Letting them know when your team will be on-site through the scheduling workflow.
Creating workflows that ensure a streamlined customer experience from quote to payment.

Invoice quicker, get paid faster

No need to return to the office before the invoicing process begins. Easily handle on-the-spot job payments or issue invoices on-site.. Still looking for internal approvals before sending an invoice? No problem. Those can easily be built into your workflow. There is no easier way to keep your cash flow flowing!

For those large-scale projects, effectively manage your cash flow through progressive invoicing to ensure all project stages are collected, in a timely manner.
Integrate with your existing accounting software and run financial reports providing insights into your cash flow.
Automate recurring payments with integrated solutions that make it easier for you to capture payments on time and charge recurring invoices when they are due and stay informed when automatic payments fail, guarantee revenue and enhance cash flow.
When it comes time to accept payments, Simpro Premium makes that process easy by allowing you to collect onsite, online, via the customer portal, or over the phone.

Gain valuable insights and power your decisions

Simpro’s BI Reporting automates workforce, financial, inventory, customer and project data insights. This allows you to say goodbye to making business decisions by picking through spreadsheets and using the ol’ calculator. BI Reporting is the business intelligence tool that will allow you to view at a high level or dive deep into your operational performance, capacity and profitability. We provide the data, you make the decisions. Uncover invaluable insights into your business with:

More than 70 pre-built reports that breakdown projects, job activity and staff performance.
See Job Productivity, Profit and Loss, Sales Invoice and Cost to Complete reports.
Create your own customised reports, dashboards and data visualisations.
The automated delivery of your favourite reports in a pulse, direct to your inbox so you can discover trends.
Set access permissions for the staff who need to see your reports.

Enhance Simpro Premium with Add-Ons

While Simpro Premium covers all the day-to-day operations to run your business, our add-ons are the added boost that create an even more robust field service management experience.